Inpatients (Ward Patients)

Following your discharge on the Ward by your doctor, you are asked to wait for one (1) hour to facilitate the accuracy in delivering your final bill. Each department has to submit billings, e.g X-ray, Laboratry, and Pharmaceuticals for accumulation of the final billing.

Upon discharge you should receive:

• A bill from Medcorp Ltd.
• Physician's Invoice
• Anaesthetist Invoice (for theatre purposes).

Please ensure that you receive all of the above as the physician and anaesthetist invoices are not included on Medcorp's Bill and are billed separately.

Accident and Emergency Unit

This billing process takes twenty (20) to thirty (30) minutes. The Billing Clerk needs to laise with the nursing staff, and ensure that all departments submit billings, .eg., X-ray, Laboratory, and Pharmaceuticals for accumulation of the final billing.

Surgical Patients

Patients who have been admitted for same day surgical procedures are asked to wait forty-five (45) minutes for delivery of their final billings. For this process, the Billing Clerk will laise with the theatre staff for billing details, after the patient has had a safe recovery.

Interim Billings

Interim billings are a daily update of the charges incurred by the patient on the Ward. these billings are produced daily, and delivered to the patient's relative by our Collections representative. It reflects amount in credit of a patient's account, as well as balances owed by patients. Interim Bills are not final billings and can be increased or decreased, depending on the patient's orders for medication, and returns of medication not used.

Refunds

On admission to St. Clair Medical Centre, as a patient being warded or through the Accident and Emergency Unit, each patient is asked to make an initial deposit.

Charges are deducted from the deposit amount. Should the total bill incurred, be less than the initial deposit, a refund is owed to the patient.

Upon admission, the patient or patient's relative is asked to complete a Refund Notice, which indicates refund information.

Please be advised that:

1. Refunds under the amount of Two Hundred Dollars ($200.00) will be paid in cash form, if deposit was made by Cash, Debit Card, or Cheque. The cheque will be crossed.
2. Refunds can be collected during the hours of 8:00 a.m. to 4:00 p.m. Monday to Friday.
3. Refund cheques will he held for only two (2) weeks, if uncollected during this period, it will be mailed to the address provided, via "Registered Mail".

Refunds should take no longer than three (3) days.

Information Re Billing

Charges are an accumulation of all items billed per Ward/Department. Items are billed per unit, according to the usage by the patient, with the exception of the use of the operating theatre, theatre gases and theatre equipment according to the time used. Charges are also incurred for Nursing Services.

Room accomodation is charged per day and charges begin immediately upon admission to the hospital room. The hospital day officially begins and ends at 11:00 a.m. so that a day's billing is charged automatically after 11:00 a.m. for that particular day or part thereof.