Discharge Procedures

When you have fully recovered, your doctor will inform you, at least one day in advance, of your coming discharge from St. Clair Medical Centre In accordance with the policy, we ask you to depart before 11:00am, on the day of your official discharge. Patients who depart their rooms after 11:00am will incur a charge for one additional day.


Discharge

To simplify matters, either you, a relative, or a friend can complete the discharge process with our staff.

 

Payments are usually completed at the Main Cashier, located on the Ground Floor where you or one of your relatives will pay your total bill and complete check-out formalities. Arrangements can be made for the payment and discharge formalities to be conducted in the ward room if so desired by the patient.

 

If your insurance company has guaranteed your medical expenses, you will still need to check out at the Main Cashier, to approve your charges and to sign your bill. Thank you.

 

Discharge Medications

We want to ensure that you receive the best care following your discharge by offering only medications that conform to international standards. At the SCMC Pharmacy, all medications received are from approved suppliers, are stored in the correct conditions and are guaranteed to meet manufacturers’ specifications. The correct procedure for the collection of any medication is detailed below:

  • The Ward Coordinator will inform you when your bill is ready for payment and you will be given the doctor’s prescription
  • Show your prescription to the Main Cashier, who will scan it and transmit it electronically to our onsite Pharmacy.
  • After completing payment, proceed to the Pharmacy located to the front of the building, to collect your medication.
  • The Pharmacist will explain the prescription: what the medication is for, how and when to take it and how to refill the prescription should such action be required.

 

What You Will Receive the Day of Your Discharge

  • A prescription for medications, when necessary
  • The results of imaging (x-rays, scans) and blood tests done during your stay (if requested). Note that we will ask you to sign for receipt of these items
  • Information if you require follow-up consultations with your doctor

NOTE: If you require a medical report of your hospitalisation stay prior to your discharge, please inform your doctor in advance.